Enterprise Agentic AI
Overview
In the first wave of AI, businesses learned to chat with their data. At Eastwards, we are leading the second wave: Agentic AI. We don’t just build chatbots; we architect “Cognitive Teammates” that reason, plan, and execute complex business processes independently.
As a newly established firm partnered with the world’s leading technology brands, Eastwards bridges the gap between AI potential and operational reality. We help enterprises move beyond dashboards and into a future of Autonomous Excellence.
Our Core Service Pillars
Agentic Strategy & Workflow Blueprinting
Before we build, we analyze. We identify the “high-friction” zones in your business where human-led decision latency slows growth.
- Maturity Assessment
Evaluating your data readiness for autonomous agents.
- Workflow Mapping
Identifying multi-step processes (e.g., procurement to payment) ripe for agentic automation.
- ROI Modeling
Predicting the efficiency gains and cost-reduction impact of your agentic ecosystem.
Custom Agent Engineering & Orchestration
We design bespoke AI agents that possess domain-specific memory, reasoning capabilities, and the ability to use your existing tools.
- Multi-Agent Orchestration
Building “swarms” of agents that collaborate. For example, a
Supply Chain Agent that detects a delay and automatically triggers a Logistics Agent to reroute a shipment.
- Advanced Reasoning Frameworks
Implementing Chain-of-Thought and ReAct prompting to ensure agents solve problems logically, not just statistically.
- Memory & Context Management
Giving agents the ability to remember past interactions and business rules for consistent decision-making.
Deep Ecosystem Integration
An agent is only as good as the systems it can access. Eastwards specializes in “giving your AI hands.”
- API-First Integration
Seamlessly connecting agents to your ERP (SAP, Oracle), CRM (Salesforce), and custom legacy systems.
- Action-Loop Closure
Moving from “suggesting an action” to “executing an action” within secure, human-in-the-loop environments.
- Cross-Cloud Deployment
Leveraging our major brand partnerships to deploy agents across Azure, AWS, and Google Cloud seamlessly.
Managed AgentOps & Governance
Autonomous agents require continuous oversight to ensure they remain safe, ethical, and aligned with your KPIs.
- Agent Monitoring & Observability
Real-time tracking of agent decisions, tool usage, and performance accuracy.
- The Eastwards “Safety Mesh”
Proprietary governance layers that prevent hallucinations, ensure data privacy, and enforce strict ethical guardrails.
- Continuous Optimization
Using feedback loops to retrain agents based on real-world outcomes, ensuring they get smarter every day.