Privacy Policy
Privacy Policy
Last Updated: January 2, 2026
Welcome to Eastwards Consulting Pte Ltd. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.
We collect various types of information to provide and improve our services
- Personal Data
Names, email addresses, phone numbers, and billing information. - Technical Data
IP addresses, browser types, device information, and cookie data. - Business Data
Project details, client requirements, and operational workflows. - Sensitive Data
In specific engagements, we may process financial or regulatory data as required for project execution.
- Direct Interaction
Information you provide by filling out forms, signing contracts, or communicating with us via email. - Automated Technologies
As you navigate our site, we may automatically collect technical data via cookies and website analytics. - Third-Party Sources
Information received from business partners, vendors, or public databases.
Eastwards Consulting Pte Ltd uses your data for the following purposes
- Service Delivery
Executing projects across our core pillars (AI, Quantum Computing, Cybersecurity, Cloud, etc.). - Communication
Providing project updates, technical support, and marketing materials (with your consent). - Legal Compliance
Meeting tax, audit, and regulatory obligations. - Optimization
Analyzing website usage to improve our digital presence and service offerings.
We do not sell your data. We only share information with
- Internal Teams
Consultants and support staff on a “need-to-know” basis. - Third-Party Vendors
Trusted partners such as cloud service providers and payment processors. - Legal Authorities
When mandated by law or to protect our legal rights. - International Transfers When transferring personal data outside Singapore, we ensure the recipient provides a standard of protection comparable to the PDPA. This may include Standard Contractual Clauses (SCCs), binding corporate rules, or certifications such as ISO/IEC 27001.
- Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. For example, financial records are retained for 7 years in accordance with Singapore’s Income Tax Act. - Secure Disposal
Once the retention period expires, data will be securely deleted or anonymized to prevent unauthorized access.
You have the following rights under the PDPA and, where applicable, international frameworks
- Access & Correction
Request a copy of your data or correct inaccuracies. - Deletion (Right to be Forgotten)
Request that we erase your personal data. - Portability
Request the transfer of your data to another organization. - Opt-out
Withdraw consent for marketing communications at any time.
- We obtain your consent before collecting, using, or disclosing personal data, except where permitted or required by law.
- Consent may be provided through written agreements, online forms, or electronic checkboxes.
- You may withdraw consent at any time by contacting our Data Protection Officer.
- Before or at the time of collecting personal data, we will notify you of the purposes for which the data is collected, how it will be used, and to whom it may be disclosed.
We implement robust security protocols to protect your information
- Technical
Encryption (SSL/TLS), firewalls, and secure servers. - Organizational
Employee training on data privacy and strict access control policies. - Incident Response
In the event of a data breach, we have procedures to notify affected individuals and regulators as required by the PDPA.
Our website uses essential cookies for functionality and non-essential cookies (analytics, marketing) only with your explicit consent.
- You may manage cookie preferences via our consent banner at any time.
- Non-essential cookies will not be activated unless you opt in.
- For detailed information, please refer to our Cookie Policy.
Compliance Frameworks
Eastwards Consulting Pte Ltd operates primarily under the Singapore Personal Data Protection Act (PDPA). We also strive to align our data processing practices with global standards (such as GDPR and CCPA) where applicable to our international clientele.
Contact Us
If you have questions about this policy or wish to exercise your rights, please contact our Data Protection Officer (DPO)
Chinatown Point
Singapore 059413
legal@eastwards.co
DPO@eastwards.co
+65 9376 4135
Complaint Process
You may also submit concerns via our website “Contact Us” form. We aim to respond to all privacy-related inquiries within 30 days.